Website Builder Pricing: Understanding Plans and Features
Every builder’s pricing page is a novel with a happy ending. The sequel is renewal, transaction fees, and the app you added in week two. Wix, Squarespace, Shopify, Webflow, WordPress.com, Framer, BigCommerce, and GoDaddy all use the same tricks: annual billing discounts, feature gates that sound like “SEO” or “commerce,” and a free or trial tier that cannot wear your domain. You do not need to memorize every SKU. You need a way to read a plan chart so you are not surprised in month thirteen.
List price is the trailer; year two is the movie
Intro pricing on GoDaddy, some hosts, and the occasional builder promo is a different product from the renewal. Squarespace and Shopify are more stable, but annual versus monthly still changes the math, and you will be nudged to annual. Webflow splits workspace, site, and CMS in ways that confuse people who thought “the plan” was one number. WordPress.com looks cheap until you need plugins. Wix’s ladder from a light site to a business suite is easy to undershoot. Always price the configuration you will actually run: custom domain, no ads, enough storage, and the commerce or booking feature if that is the job. Then look at last year’s renewal threads, not just the banner.
Transaction fees, payment stacks, and app rent
Shopify charges transaction fees if you do not use Shopify Payments; that line item changes which gateway is “cheaper.” Squarespace, Wix, and BigCommerce have their own processing and third-party rules that shift by region—read the live help center. Stripe and PayPal fees exist even when the builder says “no transaction fees,” because card networks are not free. Apps are the silent plan: reviews, subscriptions, wholesale, advanced shipping. A $29 Shopify bill with $80 of apps is not a $29 store. WooCommerce is “free” software on hosting that is not free, plus premium plugins. Add the tools you already know you need. Ignore the ones the demo installed for atmosphere.
Domains, mail, storage, and seats as extras
A custom domain is sometimes “free for a year” and then a registrar bill. Professional email—Google Workspace or Microsoft 365—is almost never the builder’s included mailbox, even when they sell a forwarder. Storage caps punish original photography; video is worse. Team seats matter the first time a contractor needs access without sharing the owner password. Webflow and Framer bill for that reality. Shopify staff accounts are generous; permissions still need thought. WordPress.com and WordPress.org handle users differently;.org depends on your host’s staging and SSH. If two people will edit, count a seat. If you will send invoices from
[email protected], count Workspace. Those are not “nice to haves.”
Trials, annual clocks, and cancellation friction
Squarespace’s trial is a clean timer. Shopify’s trial is a clean timer. Wix mixes a free forever site with paid upgrades. Framer and Webflow let you design for free and charge when you host on their production CDN with your domain. Cancel before renewal if you are still deciding; calendar it. Export or download what you can before you let a card lapse—especially product CSVs on Shopify and content on WordPress. Builders are not required to be a moving company. Also read whether a “pause” exists. Some commerce plans do not pause; they churn. Pricing is a contract with a publish button. Treat it like one.
What you are actually renting
On Wix, Squarespace, Framer, and Webflow you rent hosting, the editor, security patches, and usually the CDN. On Shopify and BigCommerce you rent a commerce OS. On WordPress.com you rent a slice of WordPress with a feature gate. On WordPress.org plus Elementor you rent hosting separately and the page builder as a plugin license. None of these is a purchase of a website the way you buy a toaster. You are funding an ongoing service. That is acceptable. Pretending the $16 month is the whole cost is how small companies feel cheated. Write the all-in number once: platform, domain, mail, payments, apps. Choose from that number.
The takeaway
Compare all-in cost for the job—domain, mail, payments, apps, seats—not the bold number on the pricing grid. Shopify and BigCommerce for commerce math. Squarespace, Wix, Framer, and Webflow for site math. WordPress.com and WordPress.org for CMS math. Renewal is part of the product.